When to Use Manual Creation
The manual job form is ideal when you:
- Have very specific requirements that benefit from structured input
- Are posting a technical or niche service where the AI might misclassify the category
- Want to carefully review and set each field individually
- Are duplicating a previous job with minor adjustments
- Prefer a traditional form-based interface over a chat
Both the AI assistant and manual form produce identical job listings — the difference is only in how you create them.
Step 1: Choose a Service Category
Begin by selecting the service category that best describes your job:
- Click Post a Job → Create Manually
- Browse the category list (Cleaning, Handyman, Caregiving, Gardening, Moving, etc.)
- Select a subcategory for more precision (e.g., under Cleaning: Regular Cleaning, Deep Cleaning, Move-Out Cleaning)
Choosing the right category is important — providers filter available jobs by their service categories, so an incorrect category will result in fewer or irrelevant applications.
Step 2: Job Title and Description
Write a clear, descriptive title and description:
Title (required): Keep it under 80 characters and include the key task — e.g., "Deep clean of 2-bedroom apartment, 4 hours"
Description (required): Describe the scope of work in detail. Include:
- What areas or items need attention
- Any specific instructions or preferences
- Materials you will provide vs. what the provider should bring
- Accessibility information (stairs, locked gate, parking)
- Whether pets are present
A detailed description reduces misunderstandings and attracts better-matched providers.
Step 3: Set Your Schedule
Choose when you need the job done:
- Date: Pick a specific date from the calendar, or select Flexible if you have a range of available dates
- Time: Choose a start time or select Flexible
- Duration: Estimate how many hours the job will take
- Urgency: Toggle Urgent if you need the job done within 24–48 hours — urgent jobs display a badge that increases visibility
Providers will apply with their available dates, so being flexible on timing usually results in more applications.
Step 4: Set Your Budget
Set a budget that reflects fair market rates:
- Minimum rate: The lowest hourly rate you are willing to pay
- Maximum rate: The highest you are prepared to pay
- Fixed price: If you prefer a flat total rather than hourly
HelperGen's platform minimum is $15/hour. Average rates vary by service type — cleaning typically $20–$40/hour, handyman $30–$60/hour, caregiving $25–$45/hour. Providers propose their rate when applying, so your budget sets expectations.
Step 5: Location and Photos
Location: Enter the full address where the job will take place. Start typing and select from the autocomplete suggestions. Your exact address is only revealed to a provider after you hire them — before that, only your general neighbourhood is shown.
Photos (optional but recommended): Upload images to show the scope of work. For example, photos of the rooms to be cleaned, the item to be repaired, or the garden to be maintained. Supported formats: JPEG, PNG, WebP. You can categorize photos (Before, Reference, After).
Step 6: Review and Post
Before publishing:
- Review the complete job summary on the confirmation screen
- Check the Gen Points cost (free for jobs under $120; 25, 50, or 100 points for larger budgets)
- Confirm your Gen Points balance is sufficient (shown on screen)
- Click Publish Job
Your job goes live immediately. You can edit any detail after posting as long as no provider has been accepted yet.
Gen Points and Job Cost
Publishing a job costs Gen Points based on your maximum budget:
| Maximum Budget | Gen Points Cost |
|---|---|
| Under $120 | Free |
| $120 – $299 | 25 Gen Points |
| $300 – $699 | 50 Gen Points |
| $700 and above | 100 Gen Points |
Gen Points are deducted when you click Publish. If you cancel a job before hiring a provider, your Gen Points are not refunded — plan your budget carefully. You receive 5 Gen Points back after each completed job.