Understanding Tiered Badges (Bronze, Silver, Gold)

Tiered Badges are a quick way to see a provider's experience and reliability on HelperGen. They are earned by completing jobs and maintaining high standards.

Bronze Helper: A great start! These providers have demonstrated their commitment and quality by meeting these standards:

  • 10+ Completed Jobs

  • 4.5+ Star Average Rating

  • No active strikes on their account

Silver Helper: Highly experienced and reliable providers who have achieved a higher level of service:

  • 30+ Completed Jobs

  • 4.7+ Star Average Rating

  • Excellent reliability (fewer than 2 active strikes)

Gold Helper: Our top-tier providers, recognized for their exceptional service, experience, and reliability:

  • 75+ Completed Jobs

  • 4.8+ Star Average Rating

  • Top-tier reliability (fewer than 3 active strikes)

  • Extremely low cancellation rate (less than 5%)

For Job Posters.

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