Your Earnings Dashboard
The Earnings page gives you a comprehensive view of your income on HelperGen. At the top you will see four summary cards:
- Total Earnings: Your cumulative lifetime net earnings on the platform (after commission)
- This Month's Earnings: Net earnings in the current calendar month
- Jobs Completed: Total number of jobs you have completed through HelperGen
- Average Per Job: Your average net earnings per completed job
Below the summary cards you will see secondary metrics including Gross Revenue, Platform Fees deducted, and Taxes Paid. Scroll further to see a filterable list of individual job payments with a Date Range filter and a Export CSV button for downloading your full earnings history.
How Your Earnings Are Calculated
For every completed job:
- The job poster pays the gross amount (your rate × hours, or fixed price), plus any service taxes you charge
- HelperGen deducts its platform fee
- The estimated Stripe processing fee is added separately
- Applicable tax is calculated on the combined platform and processing fees
- The remaining amount is deposited to your Stripe Connect bank account
Example: Job rate $50/hour × 3 hours = $150 gross. The standard 13% platform fee is $19.50 and the estimated Stripe processing fee is $4.65, for $24.15 before applicable tax. Your payment details show the exact tax and net deposit.
HelperGen Commission Explained
HelperGen charges a platform fee on every completed job to sustain the platform:
- Standard platform fee: 13% of the gross job amount
- Gold Helper platform fee: 10% of the gross job amount
The platform fee is deducted automatically before payout and funds platform maintenance, customer support, and dispute resolution. Stripe's estimated 2.9% + $0.30 card processing fee is added separately. Applicable tax is calculated on the combined platform and processing fees. There are no monthly subscription or listing fees.
Gold Helper Badge Discount
Earn the Gold Helper badge to reduce your commission from 13% to 10% — a meaningful saving on every job.
Gold Helper badge criteria:
- Maintain a high average star rating (typically 4.7+)
- Keep your cancellation rate below the platform threshold
- Complete a minimum number of jobs through HelperGen
- Have low or no strikes on your account
Badge status is recalculated regularly. You can track your progress toward Gold Helper from your Profile → Badge Status page.
Tax Tracking
HelperGen helps you track the taxes you collect on behalf of your clients:
- GST (Goods and Services Tax): Federal 5%
- HST (Harmonized Sales Tax): Combined federal/provincial in ON, NB, NL, NS, PEI
- PST (Provincial Sales Tax): BC, SK, MB
- QST (Quebec Sales Tax): QC
Configure your tax rates under Profile → Tax Settings. Once enabled, taxes are added on top of your rate and shown separately in each payment. HelperGen provides the tracking — you are responsible for remitting taxes to the CRA and provincial authorities.
Exporting Your Earnings
Export your earnings for accounting or tax filing:
- Go to Earnings in the navigation
- Set your desired date range (week, month, quarter, custom)
- Click Export CSV
- The file downloads to your device
The CSV includes: job date, job title, job poster (anonymized), gross amount, commission, taxes, net amount, and payment status. For the current year's summary, use the Tax Summary view which totals your income and taxes by category.