Payments

Understanding Your Earnings

Your Earnings Dashboard

The Earnings page gives you a comprehensive view of your income on HelperGen. At the top you will see four summary cards:

Below the summary cards you will see secondary metrics including Gross Revenue, Platform Fees deducted, and Taxes Paid. Scroll further to see a filterable list of individual job payments with a Date Range filter and a Export CSV button for downloading your full earnings history.

How Your Earnings Are Calculated

For every completed job:

  1. The job poster pays the gross amount (your rate × hours, or fixed price)
  2. HelperGen deducts its commission
  3. Any applicable taxes you have configured are added to the gross
  4. The remaining amount is deposited to your Stripe Connect bank account

Example: Job rate $50/hour × 3 hours = $150 gross. Commission at 18% = $27. Net deposit = $123.

HelperGen Commission Explained

HelperGen charges a commission on every completed job to sustain the platform:

The commission is deducted automatically before payout. It covers payment processing infrastructure, platform maintenance, customer support, and dispute resolution. There are no other fees — no monthly subscription, no listing fees.

Gold Helper Badge Discount

Earn the Gold Helper badge to reduce your commission from 18% to 15% — a meaningful saving on every job.

Gold Helper badge criteria:

Badge status is recalculated regularly. You can track your progress toward Gold Helper from your Profile → Badge Status page.

Tax Tracking

HelperGen helps you track the taxes you collect on behalf of your clients:

Configure your tax rates under Profile → Tax Settings. Once enabled, taxes are added on top of your rate and shown separately in each payment. HelperGen provides the tracking — you are responsible for remitting taxes to the CRA and provincial authorities.

Exporting Your Earnings

Export your earnings for accounting or tax filing:

  1. Go to Earnings in the navigation
  2. Set your desired date range (week, month, quarter, custom)
  3. Click Export CSV
  4. The file downloads to your device

The CSV includes: job date, job title, job poster (anonymized), gross amount, commission, taxes, net amount, and payment status. For the current year's summary, use the Tax Summary view which totals your income and taxes by category.

View this doc on HelperGen